What Our Customers Are Saying

Boise, Idaho

Shane R. and Dustin did an excellent job with the mold remediation. Shane was very detailed in completing the work on day two. Shane performed exceptional work. Both Shane and Dustin were professional and courteous and provided good communication through the process. Both were very conscientious in providing efficient and quality work. Will recommend them to others!
Debra Craton
21:53 13 Jan 23
the DR team was incredibly responsive and professional. Dustin & Shane did an outstanding job and worked thru night on NYE to mitigate a disastrous flooding incident. thank you 🙏
mac hofeditz
19:20 01 Jan 23
I had to hire Disaster Response to clean up the damage caused by another company that I hired to update aging hose bibs. Over the period of ten days Josiah Molina, Damian Cuevas, Dustin Howard, Shane Rudd and the Mitigation Manager: Jason Finley, performed their duties in an expedient and professional manner. They provided all the equipment necessary to dry out the crawl space and replace the vapor barrier at a fair and reasonable cost.I hope I do not have to call them again, but I would not hesitate if needed.(A word of advice when hiring plumbers and other contractors; make sure they are professionally licensed and insured!) I now have to have to pay for the work an unlicensed plumber performed and the subsequent damages caused by the resulting flood damages.Thank you Jason Finley and Crew!
Christopher Fischer
21:39 12 Dec 22
Shane and Dustin were fantastic. Fat, communicated well, and efficient. They respected our home and we’re very professional. Would recommend to anyone!
Larry Blackmer
00:08 22 Oct 22
We had a flood in the basement due to an auction company removing the washer and dryer in my parents estate. Disaster Response was quick to respond and start measures to clean up and mitigate. Jason was terrific to keep me informed and updated through the whole process. They were great to work with and always upfront and honest about each step of the process.
Joyce Sundquist
19:07 17 Oct 22
My clothes washer broke and send water throughout my kitchen area. The entire kitchen floor was destroyed and a portion of the walls at the same time.Disaster Response was called and they immediately responded with a crew within two hours of my call. They explained all that had to be done and why. The bad floor was out within 24 hours and equipment needed was in place that same day.Over the next two week they gave me options to choose from for replacement material all of excellent quality.They repairs and professionalism of their crew was just excellent.I would not hesitate to recommend Disaster Response of Boise for any future disaster problem in someone’s home.Richard LawsonBoise, Idaho
Richard Lawson
23:05 15 Sep 21
Megan and the gang made my experience seamless while being totally professional and sympathetic about my situation. Thank you to the whole team for helping me in my time of need!
Jared Scofield
21:17 22 Jun 21
This company is the best! THE MOST responsive mitigation company I have ever dealt with in my 25+ years in the industry. They came out same day that we needed them, and turned around quote fast. Great communication, professional, honest, and VERY hard working to make sure the job gets done right. Thank you!
Alex Macdonald
03:51 09 Apr 21
We were so appreciative of the fact that these guys came to Texas to help us out after the snowstorm that caused massive damage. Without their help we probably would still be waiting to get the water dried up.Jeff, Justin, Wade and Tom were so professional to work with and very good at explaining the process. They were very personable and helpful and cleaned up after everything that they did. We are very thankful for this company and for their willingness to drive here to Texas to help hundreds of homes 🙏
AJ Berlin
22:00 18 Mar 21

Lewiston, Idaho

After my sewage line was replaced the Disaster Response Team came in and made a proper assessment of damages in my home. Then they sent out the crews to repair my bathroom floor and joists in the bathroom. It was done so well I would recommend them to anyone that is in need of this.
Natalie Ridge
19:17 01 Jun 23
I called for water/sewage removal in a crawlspace. They were very quick to get an inspector to my house to check out the situation and let me know what needed to be done. Andrew came to my house and told me exactly what would need to happen and gave me a exact timeframe of how long it would take. He was professional, friendly and made me feel comfortable with the entire process. 10/10 would definitely recommend!
Kaeli Dry
15:06 19 May 23
Everybody at Disaster Response from the first phone call was very professional. Andrew Stillions and crew did a fantastic job of cleaning – drying – disinfecting – painting – laying new flooring. We were very satisfied with their service.
Ken Harvey
17:54 14 Mar 23
Office very friendly and responds quickly. Also Tom and his crew are on time and respond quickly. On the repair side they were a few months out so had to go with a local construction business to do final trim installation and painting.
Janet Damm
22:17 20 Jun 22
From beginning to end, Disaster Response was responsive, thoughtful, thorough and effective. Tom was an amazing project manager and all of the crew was great! They managed to remediate a pretty bad sewage flood during the holidays and with minimum disruption to us. They also worked well with my insurance agent, and helped connect me to some quality contractors who helped me with the remodel services I needed. I highly recommend this awesome company! I can’t say enough good things!
Kim Pate
18:27 19 Feb 22
Excellent service, and great performance they were very easy to work with and made sure the job was done right.
Lucas Martin
15:15 24 Jan 22
Workers very polite and explained exactly what they were doing. They took so much of the stress out of it for me
Joy Fuhrman
01:36 30 Dec 21
I’ve had the misfortune of having worked with Disaster Response on two occasions. I say it like that because it was following first, an entire septic system failure (Dec 2019) in a rental home that I own and second, an electrical panel fire (Feb 2021) in the same home. Disaster Response came recommended by a long time friend who is a tradesman. His opinion of others others is highly valued by me. He couldn’t have been more spot on! Disaster Response spared me my sanity and were no we’re nothing short of amazing during both of the projects at my home. I cannot thank them enough and will always give them a glowing recommendation for what they did for me and the residents of my home.
Stormi Kime Vasquez
21:55 18 Dec 21
Disaster Services made the cleanup and repairs of our water damage seamless and easy. They handled everything from the insurance to mitigation to repairs to overseeing all the various contractors. They communicated on a regular basis and kept us up to date on the timeline and repair status. Very pleased with their services and the final results!
Paula Elskamp
16:23 03 Nov 21
The crew worked so hard to get the water damage cleaned up. It is a big mess. They have had to do the most physical hard work in a stinky smelly situation. But they really know what to do. Very courteous and professional. Thomas figured out right away I am a “neat Nick”. They were respectful of me and my “stuff”. They tented everything off from the non damage area to help keep the dust and smell down.Today the last of the drying equipment was removed and by Monday I get to meet with the reconstruction person (Robert).For a truly horrible experience, I have complete confidence in this company. I will review again when my place is put back together. I do recommend this company.
Leane Eldredge
00:49 22 Oct 21

McCall, Idaho

We had an ice dam on our roof that caused water penetration to one of our enterior walls. DR mitigated and repaired the damage, and did snow removal from our roof top. They were very quick and thorough.
Joe Bourland
19:41 07 Apr 21
Disaster Response was at our home immediately in response to our call. They were professional, knowledgeable and courteous. If we should ever have need for this kind of service, we will be calling Disaster Services. 5 star!
Joan Brundige
02:44 29 Jan 21
We would like to thank Disaster Response for the outstanding service we received when a tree fell on our cabin in Donnelly, ID. They were onsite within 30 minutes of calling them to assess the situation. They spent all day Christmas Eve safely removing the tree and making sure our cabin did not have any leaks or structural damage. The staff are very professional, willing to work quickly and very knowledgeable.
18:51 27 Jan 21

Fruitland, Idaho

We needed to have someone look at an area under our sink to make sure there was no potential damage from mold. The technician was on time for the appointment and offered to where booties on his feet upon entry into the house. The tech was very thorough and polite with the job at hand. Everything went great. I would recommend this company to anyone if need be.
Austin Burton
22:11 17 Dec 21
These guys were amazing, I called on Monday to have some water cleaned up they were out here on Thursday 8:30 a.m. and in less than 2 hours it was all cleaned up. And they did not overcharge me as most companies would have. Definitely recommend and definitely would use them again.
Tuesday Dyer
15:52 20 Aug 21
Very informative. I appreciated the quick consultation and honesty. Would definitely recommend them.
Susan Stevens
15:23 24 Mar 21

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