What Our Customers Are Saying

Boise, Idaho

My clothes washer broke and send water throughout my kitchen area. The entire kitchen floor was destroyed and a portion of the walls at the same time.Disaster Response was called and they immediately responded with a crew within two hours of my call. They explained all that had to be done and why. The bad floor was out within 24 hours and equipment needed was in place that same day.Over the next two week they gave me options to choose from for replacement material all of excellent quality.They repairs and professionalism of their crew was just excellent.I would not hesitate to recommend Disaster Response of Boise for any future disaster problem in someone’s home.Richard LawsonBoise, Idaho
Richard Lawson
23:05 15 Sep 21
Megan and the gang made my experience seamless while being totally professional and sympathetic about my situation. Thank you to the whole team for helping me in my time of need!
Jared Scofield
21:17 22 Jun 21
This company is the best! THE MOST responsive mitigation company I have ever dealt with in my 25+ years in the industry. They came out same day that we needed them, and turned around quote fast. Great communication, professional, honest, and VERY hard working to make sure the job gets done right. Thank you!
Alex Macdonald
03:51 09 Apr 21
We were so appreciative of the fact that these guys came to Texas to help us out after the snowstorm that caused massive damage. Without their help we probably would still be waiting to get the water dried up.Jeff, Justin, Wade and Tom were so professional to work with and very good at explaining the process. They were very personable and helpful and cleaned up after everything that they did. We are very thankful for this company and for their willingness to drive here to Texas to help hundreds of homes 🙏
AJ Berlin
22:00 18 Mar 21

Lewiston, Idaho

Excellent service, and great performance they were very easy to work with and made sure the job was done right.
Lucas Martin
15:15 24 Jan 22
Workers very polite and explained exactly what they were doing. They took so much of the stress out of it for me
Joy Fuhrman
01:36 30 Dec 21
I’ve had the misfortune of having worked with Disaster Response on two occasions. I say it like that because it was following first, an entire septic system failure (Dec 2019) in a rental home that I own and second, an electrical panel fire (Feb 2021) in the same home. Disaster Response came recommended by a long time friend who is a tradesman. His opinion of others others is highly valued by me. He couldn’t have been more spot on! Disaster Response spared me my sanity and were no we’re nothing short of amazing during both of the projects at my home. I cannot thank them enough and will always give them a glowing recommendation for what they did for me and the residents of my home.
Stormi Kime Vasquez
21:55 18 Dec 21
Disaster Services made the cleanup and repairs of our water damage seamless and easy. They handled everything from the insurance to mitigation to repairs to overseeing all the various contractors. They communicated on a regular basis and kept us up to date on the timeline and repair status. Very pleased with their services and the final results!
Paula Elskamp
16:23 03 Nov 21
The crew worked so hard to get the water damage cleaned up. It is a big mess. They have had to do the most physical hard work in a stinky smelly situation. But they really know what to do. Very courteous and professional. Thomas figured out right away I am a “neat Nick”. They were respectful of me and my “stuff”. They tented everything off from the non damage area to help keep the dust and smell down.Today the last of the drying equipment was removed and by Monday I get to meet with the reconstruction person (Robert).For a truly horrible experience, I have complete confidence in this company. I will review again when my place is put back together. I do recommend this company.
Leane Eldredge
00:49 22 Oct 21

McCall, Idaho

We had an ice dam on our roof that caused water penetration to one of our enterior walls. DR mitigated and repaired the damage, and did snow removal from our roof top. They were very quick and thorough.
Joe Bourland
19:41 07 Apr 21
Disaster Response was at our home immediately in response to our call. They were professional, knowledgeable and courteous. If we should ever have need for this kind of service, we will be calling Disaster Services. 5 star!
Joan Brundige
02:44 29 Jan 21
We would like to thank Disaster Response for the outstanding service we received when a tree fell on our cabin in Donnelly, ID. They were onsite within 30 minutes of calling them to assess the situation. They spent all day Christmas Eve safely removing the tree and making sure our cabin did not have any leaks or structural damage. The staff are very professional, willing to work quickly and very knowledgeable.
Dena
18:51 27 Jan 21

Fruitland, Idaho

We needed to have someone look at an area under our sink to make sure there was no potential damage from mold. The technician was on time for the appointment and offered to where booties on his feet upon entry into the house. The tech was very thorough and polite with the job at hand. Everything went great. I would recommend this company to anyone if need be.
Austin Burton
22:11 17 Dec 21
These guys were amazing, I called on Monday to have some water cleaned up they were out here on Thursday 8:30 a.m. and in less than 2 hours it was all cleaned up. And they did not overcharge me as most companies would have. Definitely recommend and definitely would use them again.
Tuesday Dyer
15:52 20 Aug 21
Very informative. I appreciated the quick consultation and honesty. Would definitely recommend them.
Susan Stevens
15:23 24 Mar 21

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