web logo-01

EMERGENCY
RESPONSE
844-315-3100

Premier Restoration Contractor
in Idaho and Washington

24-Hour Emergency Service

Team DR is your Restoration Service available 24/7/365 when you need us most.

Team DR is the Proven Leader
in Restoration Service

dr-office-location

We are the proven leader in emergency restoration service. If the unthinkable happens, such as fire damage, water damage, storm damage, mold, or any other property damage disaster, our team of certified professionals is here for you.

What Our Customers Are Saying

Amazing crew! Great communication and great teamwork. They handle everything for you including communicating and advocating for you with your insurance agency. Highly recommend.
Kunjana Stha
17:22 20 Aug 24
we had water leak and the guys were at our place within an hour. we had turned the water off before we called. we needed help getting the water off the floor. they were there for about 3 hours and made sure we had fans to dry the floors. don't know what we would have done without them. thanks Disaster Response
Leo and Linda Chance
22:37 10 Jun 24
Disaster Response was amazing from the moment I called their office. They were quick, efficient, and kept me informed every step of way, even when our area was in a cold snap and they had many many jobs. Our basement flooded from a broken pipe. They called in workers from out of the area to assist with their work load. Everyone I dealt with was very kind and friendly! Highly recommend!!
Linda Grimm
00:57 01 Mar 24
My business flooded from a neighboring business and these guys were just incredible! The cleanest, most efficient crew who really cares about their work.If you love a little comedic relief, request Tyler and Mathew, because they made it the best experience.I was able to keep the business open and running while they fixed everything, and their ability to think on the spot is very impressive.I wish I could request them for regular construction lol.
Brook Goodwin
22:16 26 Feb 24
Disaster response crewmember showed up my house in a very timely manner. When I lost a waterline due to a bad pipe that got my belly pan, insulation wet, and soggy, he climbed in my small crawl space and cut insulation away till he found the leak, then cut the rest of the insulation that was water damaged I would recommend this company every time this company is very professional, and stand behind their work!!
Jeremy Nelson
20:36 24 Feb 24
After my sewage line was replaced the Disaster Response Team came in and made a proper assessment of damages in my home. Then they sent out the crews to repair my bathroom floor and joists in the bathroom. It was done so well I would recommend them to anyone that is in need of this.
Natalie Ridge
19:17 01 Jun 23
I called for water/sewage removal in a crawlspace. They were very quick to get an inspector to my house to check out the situation and let me know what needed to be done. Andrew came to my house and told me exactly what would need to happen and gave me a exact timeframe of how long it would take. He was professional, friendly and made me feel comfortable with the entire process. 10/10 would definitely recommend!
Kaeli Dry
15:06 19 May 23
Everybody at Disaster Response from the first phone call was very professional. Andrew Stillions and crew did a fantastic job of cleaning - drying - disinfecting - painting - laying new flooring. We were very satisfied with their service.
Ken Harvey
17:54 14 Mar 23
Office very friendly and responds quickly. Also Tom and his crew are on time and respond quickly. On the repair side they were a few months out so had to go with a local construction business to do final trim installation and painting.
Janet Damm
22:17 20 Jun 22
From beginning to end, Disaster Response was responsive, thoughtful, thorough and effective. Tom was an amazing project manager and all of the crew was great! They managed to remediate a pretty bad sewage flood during the holidays and with minimum disruption to us. They also worked well with my insurance agent, and helped connect me to some quality contractors who helped me with the remodel services I needed. I highly recommend this awesome company! I can’t say enough good things!
Kim Pate
18:27 19 Feb 22
Excellent service, and great performance they were very easy to work with and made sure the job was done right.
Lucas Martin
15:15 24 Jan 22
I've had the misfortune of having worked with Disaster Response on two occasions. I say it like that because it was following first, an entire septic system failure (Dec 2019) in a rental home that I own and second, an electrical panel fire (Feb 2021) in the same home. Disaster Response came recommended by a long time friend who is a tradesman. His opinion of others others is highly valued by me. He couldn't have been more spot on! Disaster Response spared me my sanity and were no we're nothing short of amazing during both of the projects at my home. I cannot thank them enough and will always give them a glowing recommendation for what they did for me and the residents of my home.
Stormi Kime Vasquez
21:55 18 Dec 21
Disaster Services made the cleanup and repairs of our water damage seamless and easy. They handled everything from the insurance to mitigation to repairs to overseeing all the various contractors. They communicated on a regular basis and kept us up to date on the timeline and repair status. Very pleased with their services and the final results!
Paula Elskamp
16:23 03 Nov 21
The crew worked so hard to get the water damage cleaned up. It is a big mess. They have had to do the most physical hard work in a stinky smelly situation. But they really know what to do. Very courteous and professional. Thomas figured out right away I am a “neat Nick”. They were respectful of me and my “stuff”. They tented everything off from the non damage area to help keep the dust and smell down.Today the last of the drying equipment was removed and by Monday I get to meet with the reconstruction person (Robert).For a truly horrible experience, I have complete confidence in this company. I will review again when my place is put back together. I do recommend this company.
Leane Eldredge
00:49 22 Oct 21

Our Core Values

Excellence

Our relentless pursuit in obtaining the highest of standards creates excellence. We strive for excellence in the work we preform, the service we provide, and in the way we carry ourselves each and every day.

Accountability

Committed to the highest standard of personal responsibility to our customers, to each other, and to the values that we believe in.

Dedication to serve humbly

Humility is about serving others, not ourselves. A property disaster can be traumatic for the customer. Be respectful of their home, their belongings, their time, and the emotional toll their loss may have on them. Be there for them, not you.

We are unified

We work as a team. Working together to meet our goals. If we are bound together by the values we believe in, we become stronger, more effective whole.

Previous slide
Next slide

Top Rated In Our Industry

How Can We Help You

Insurance agents, brokers, adjusters, and property owners all have the same goal– restore the damaged property to a state like the disaster never happened. We pride ourselves in our knowledge of the needs of insurance professionals, our responsiveness to the property owner, and our ability to keep all concerned parties updated on progress throughout the restoration process. Our team partners with insurance professionals to limit the severity of property loss and works as a reliable partner throughout the claims process. Further, we utilize state of the art technology to assess damage, document damage, estimate repair, and then communicate job progress to all concerned stakeholders along the way.

We know your home is likely to be your most valuable asset, but we also understand that your home is your space, and it represents your family life, your dreams, and it is also your refuge. When residential disaster strikes, you want to make sure the company you hire to restore your home not only has the experience and expertise to do the job right, but also does so in a manner that makes you, the homeowner, also feel restored. At Disaster Response, we know how to navigate the claims process by working directly with your insurance company while we restore your property to pre-incident level (often better!). Getting you and your life fully “restored” is our most important mission!

We understand that as a real estate professional, you have a significant stake in protecting your client’s property and interests. Additionally, we know that when an income-producing property is damaged, every day counts where getting rents restored is concerned. When commercial and managed property disaster strikes, coordination &and communication between the property owner, tenants, and your office requires knowledge and skill and because of this, Team DR is the perfect solutions partner. When you hire Disaster Response, you will be getting an experienced restoration team that has both the construction know-how, the processes in place, and the most advanced communication technology to make your commercial and managed property restoration as smooth as possible.
An additional value you will find in working with Team DR is that we know how to work directly with facilities managers and with insurance claims, and this takes much of the work off your desk.

Whether it be residential or commercial property, we know that fire and smoke damage can be some of the most traumatic and destructive property losses that can be incurred.  The professional men and women of Team DR work alongside fire professionals in the immediate aftermath of a fire in the following areas:

  • Live 24/7 emergency response and dispatch
  • 1-hour response time
  • Board up services, site containment
  • Commercial and large loss experience
  • We work with insurance companies on behalf of the victims
  • We show up prepared to assist the victims of the fire moving forward with immediate needs
  • We help firefighters return to service, knowing fire-loss victims are taken care of

Disaster Response is a complete fire damage restoration service.  We work side-by-side fire professionals to provide effective and compassionate assistance in the event of residential or commercial fire loss.

As a professional in the plumbing industry, you are on the frontlines of both residential and commercial property water and mold disasters.  You want a restoration service you can rely upon to get in, accurately diagnose and scope, and mitigate your customer’s problem.   Disaster Response is that partner.  For over a decade, we have been the restoration solution plumbers can trust to act ethically and professionally.  We are committed to represent our plumbing partners and their customers to the highest level of industry standards.

Our Team Will Handle the Insurance Process